FAQ

 

We've answered some of the most commonly-asked questions below. If you still need more information, please feel free to contact us.

  • When will my order arrive?
    • Please visit our Shipping & Delivery page for preparation and processing times. Shipping times will vary by location.
  • Can I track my order?
    • We will keep you informed of your order status, from processing to shipment. You'll receive a tracking number once your items have shipped.
  • Do you ship internationally?
    • We currently only ship to locations within the US, but hope to add this option in the near future!
  • Where are you based?
    • We are based in southern California.
  • What materials do you use?
    • Original artworks are created using high-grade oil paint on premium stretched artist's canvas.
    • Limited edition prints are hand produced in San Diego, with an embossed signature within the white border. They are carefully profiled for accurate and consistent reproductions using superior giclée printing techniques that last a lifetime (100+ years) with appropriate care.
    • Made-to-order fine art prints are hand produced using premium archival smooth matte fine art paper (230gsm) or archival poly-cotton mix matte fine art canvas. The prints are exceptional quality and capture almost all the detail of the original.
  • Is there a way to preview how the artwork will look in my space?
    • Yes, subscribers to the Collectors Circle can request a room mockup with the artwork inserted digitally. Simply send a photo directly in front of the full wall where you intend to hang the work.
  • Do you offer commissions?
    • Unfortunately, we do not offer commissions at this time. We will announce any changes through our social media channels and Collectors Club emails.
  • What is your process?
    • R Palesca follows a classical painting process, starting with a base layer to block in larger shapes and colors, and gradually refining the painting by building up several transparent and impasto layers of oil paint. This allows for a mix of vivid color and realism. Although the process is slow and deliberate, the paint handling in the final layers aims to lend an air of spontaneity and livelihood to each piece.